Terms of Service

These terms apply to your use of this website and to the development services we provide. Synovo Ltd (“Synovo”, “we”, “us”) is a private limited liability company registered in the Republic of Cyprus under registration number HE 497710. Our registered office is Machiton ELDYK, 7, Agios Athanasios, 4104 Limassol, Cyprus.

By using this website you agree to these terms. If we agree a project with you, the written proposal for that project (the “Proposal”) and these terms together form our agreement. If they conflict, the Proposal prevails.

The information on this website is for general information. We try to keep it accurate and up to date, but we do not guarantee that it is complete, and it is not a binding offer.

You agree not to misuse the website, for example by trying to gain unauthorised access, disrupting it, scraping it at a rate that harms it, or sending unlawful, false or abusive content through the contact form.

Unless stated otherwise, we own or license the content and design of this website. You may view it and share links to it, but you may not copy or reuse it for commercial purposes without our written permission.

The packages on our pricing page are fixed-price offerings per project, shown in US dollars. The deliverables and turnaround times shown there are typical for each package.

Prices exclude VAT and other taxes where they apply. A project only begins once we have confirmed the scope and price in a Proposal and you have accepted it. Custom projects are quoted individually.

We carry out the work described in the Proposal. Revision rounds, where a package includes them, cover changes within that scope. Requests beyond it, such as new features, are quoted separately and we only start them once you have agreed the extra scope and price in writing.

Payment terms, including when invoices are due, are set out in the Proposal. If an invoice is not paid on time we may pause work until it is settled. You are responsible for any bank or payment charges on your side.

To deliver on time, you agree to give us the information, access, feedback and approvals we reasonably need, promptly. You confirm that you have the right to give us any content, data or materials you provide, and that using them for your project will not infringe anyone else's rights. Delays on your side may move delivery dates.

We deliver the work as described in the Proposal, normally as source code handed over to you (for example through a repository or an archive) and, where agreed, deployed to your hosting. Please review deliverables promptly and tell us in writing about anything that does not match the Proposal. We will correct defects that fall within the agreed scope.

Where a package includes post-launch support, it covers the period stated for that package on our pricing page.

Once you have paid in full, you own the code and other deliverables we create specifically for your project. Until then, you may use them only to evaluate the work.

Open-source and third-party components remain under their own licences, which continue to apply to you. We keep ownership of our pre-existing tools, templates, libraries and know-how, and give you a perpetual, non-exclusive licence to use any of them that are included in your deliverables as part of the project.

Projects often rely on third-party services such as hosting, domains, payment providers, email services and APIs. Their fees are not included in our packages unless the Proposal says so, and their own terms apply. We are not responsible for outages, changes or charges of services we do not control.

We may use AI-assisted development tools. A human developer reviews the work we deliver, and on request we will tell you which tools were used on your project.

Each of us will keep the other's non-public business, technical and personal information confidential, use it only for the project, and not disclose it except to people and providers who need it to deliver the project and are bound to protect it, or where the law requires. This does not apply to information that is public through no fault of the recipient, or that the recipient already knew or developed independently.

We provide the services with reasonable skill and care. Software is complex: we do not promise that it will be error-free or uninterrupted, or that it will achieve any particular business result.

To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill, and our total liability arising out of a project is limited to the fees you paid us for that project. Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence, or any statutory rights you may have as a consumer.

Either of us may end a project by written notice. Unless the Proposal says otherwise, fees for work already completed, and for third-party costs already committed on your behalf, remain payable, and we will hand over the work completed and paid for up to that point.

We handle personal data as described in our Privacy Policy.

We may update these terms from time to time. The date at the top of the page shows when they were last changed. Changes do not affect a project already agreed in a Proposal, which continues on the terms in force when you accepted it.

These terms and any dispute arising from them are governed by the laws of the Republic of Cyprus, and the courts of Cyprus have jurisdiction. This does not affect any mandatory rights you have as a consumer to bring a claim in the courts of your own country. If something goes wrong, please tell us first so we have the chance to put it right.

Questions about these terms? Use our contact form.